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Product/Services Overview:

PERFORMANCE ASSESSOR: Performance Assessment service as the part of SDP’s Management Consulting & Government Advisory service offering for Public, Private and Social sector clients.


Product/ Service Delivery Duration:

Min 2-3 months depending upon Size of offering required and Scope of Work.


Ideal Client Type:

Public, Private and Social sector clients: International Agencies, National Governments-Ministries; Local Governments-Municipalities, Development Authorities, Smart City SPVs/ offices, Private Companies.


What is in the package of Product/Services (Deliverables)?

Smart Cities & Initiatives Self Assessment Report.


Product Offering/SoW Overview:

  • Planning and Preparation (Defining Performance Metrics, Data Collection Strategy)

  • Data Collection (Surveys and Questionnaires, Interviews and Focus Groups, Document and Records Review, Observations)

  • Performance Analysis (Quantitative Analysis, Qualitative Analysis, Comparative Analysis)

  • Reporting and Recommendations (Drafting the Performance Assessment Report (Executive Summary, Methodology, Findings, Recommendations)

  • Review and Feedback

  • Finalization and Delivery (Final Report Issuance, Presentation and Discussion)

  • Implementation Support (Action Plan Development, Change Management, Training and Development)

  • Monitoring and Follow-Up (Continuous Monitoring, Periodic Reviews, Feedback Mechanisms)


Key Benefits:

  • Track progress in achieving pre-defined goals and targets and identify the position of the city in its efforts towards smartness.

  • Learn from the experiences of peers (when assessment involves benchmarking).

  • Enhance governance transparency.

  • Leverage digitalisation

  • Engage stakeholders

  • To improve people’s well-being and to build more inclusive, sustainable and resilient societies.

  • Evidence-based evaluation of the completed or ongoing projects.

  • Scientific means for prioritizing funding allocation.

  • Enhanced ability to make decisions regarding the best sites for future investment.

  • Ability to identify and capitalize on new business opportunities.

  • Enhanced awareness about the benefits of smart city projects.

  • Ability to make informed decisions when it comes to future investments.

    Motivation to engage in smart city development activities and to communicate their desires and priorities to city authorities


Additional Free Offerings:



    • To improve future methodologies and tools. Smart City Assessment can deliver important performance indicators monitoring for the evaluation of multiple benefits for different actors and stakeholders, such as city authorities, investors and funding agencies, researchers, and citizens.
    • Identifying new and smart ways to manage the complexity of urban living and implement solutions for multidisciplinary problems ranging from energy consumption, resource management, environmental protection, security, quality of life, the efficiency of urban operation, and the availability of a wide variety of services.
    • There is a lack of balance distribution of indicators;
    • The great majority of the SCA tools are static assessments or snapshots;
    • They present limitations when comparing cities with different scales;
    • In general, they do not measure or evaluate the impacts on the specific local needs or goals of the implementation;
    • The engagement of stakeholders in Smart City developments and implementation processes is not evaluated;
    • They do not evaluate the contribution to the United Nations Sustainable Development Goals (SDG) or other worldwide targets/goals;
    • The feasibility of the implementations is not evaluated.
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