Product/Services Overview:
MANAGE STAKEHOLDERS: Smart City & Initiative Stakeholder Management as the part of SDP’s Management Consulting & Government Advisory service offering for Public, Private and Social sector clients.
Product/ Service Delivery Duration:
Min 1-2 months depending upon Size of offering required and Scope of Work.
Ideal Client Type:
Public, Private and Social sector clients: International Agencies, National Governments-Ministries; Local Governments-Municipalities, Development Authorities, Smart City SPVs/ offices, Private Companies.
What is in the package of Product/Services (Deliverables)?
Smart Cities Guideline Document & Toolkit.
Product Offering/SoW Overview:
Stakeholder analysis:
-Identify stakeholders, Analyze, Classify and Prioritize stakeholders,
-Understand key stakeholders and Document Stakeholders
-Active Management of Stakeholders
-High Power, High Interest
-Management strategies
-Identify Stakeholders
-Plan & Implement Stakeholder Management
-Manage Stakeholder Engagement
-Control Stakeholder Engagement
-Project Stakeholders influence and can control deliverables and control scope (if the project manager allows them).
-Manage Your stakeholders sharing necessary information, yet developing and sharing the boundaries of the project
-Other items that should come into play for stakeholder management:
-Power/Interest Grid
-Power/Influence Grid
-Influence/Impact Grid
-Salient Model
-Deciding what quadrant for each stakeholder having influence over the project to ensure scope is solid – Keep Satisfied, Manage Closely, Monitor, Keep Informed
-Issue Log
-Change Requests
-Project Management Plan Updates
- Create a communication plan:
-Stakeholder engagement in a globally distributed software project,
-Organizational change and stakeholder management
-Stakeholder engagement in an international research and development project
-Stakeholder communication improvements in a software delivery project
-Stakeholder communication improvements in a public infrastructure project
- Consult, early and often:
- Stakeholder communication and engagement in a city based transport project
- Stakeholder communication in a school extension project
- Stakeholder communication improvements in the expansion of a university research facility
- Stakeholder communication improvements in a hostel development project
- Stakeholder communication improvements in a IT
- Remember, they’re only human:
-Stakeholder engagement in a globally distributed software project
-Global teams and stakeholder engagement
-Organizational change and stakeholder management
-Stakeholder communication improvements in a public infrastructure project
-Stakeholder communication in a historic building refurbishment project
-Stakeholder communication and engagement in a city based transport project
-Stakeholder communication improvements in a IT system delivery project
- Plan it
- Global teams and stakeholder engagement
- Organisational change and stakeholder management
- Stakeholder communication improvements in a public infrastructure project
- Stakeholder communication and engagement in a city based transport project
- Stakeholder communication improvements in the expansion of a university research facility
- Stakeholder communication improvements in a IT system delivery project
- Stakeholder communication within a project team
- Relationships are key
- Stakeholder engagement in an international research and development project
- Stakeholder communication improvements in a software delivery project
-Stakeholder communication improvements in a public infrastructure project
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- Simple, but not easy
- Stakeholder communication improvements in a software delivery project
- Stakeholder communication improvements in a public infrastructure project
- Stakeholder communication and engagement in a city based transport project
- Just part of managing risk
-Organisational change and stakeholder management
-Stakeholder engagement in an international research and development project
-Stakeholder communication improvements in a public infrastructure project
-Stakeholder communication improvements in the expansion of a university research facility
-Stakeholder communication within a project team
- Compromise
-Organisational change and stakeholder management
-Stakeholder communication improvements in a public infrastructure project
-Stakeholder communication improvements in a hostel development project
-Stakeholder communication improvements in a IT system delivery project
- Understand what success:
-Stakeholder engagement in an international research and development project
-Stakeholder communication improvements in a public infrastructure project
- Stakeholder communication improvements in a IT system delivery project
- Take responsibility
-Stakeholder communication improvements in a software delivery project
-Stakeholder communication improvements in a public infrastructure project
-Stakeholder communication in a mining company corporate initiative
-The distant sponsor
Key Benefits:
Increased role clarity and focus
Increased engagement
Reduced risk management.
Transparency: Transparency is critical when managing stakeholders because it helps establish trust. Transparency creates a direct link to a leader’s intentions and helps stakeholders decide whether they want to buy into a project.
Clarity: Strong project leaders develop clear communication and make the complex seem simple.
Inclusiveness: Teams are becoming more distributed, making inclusiveness vital.
Effective Decision Making.
Accountability
Understand needs
Saving time and money
On decision-making
Additional Free Offerings:
stakeMap
MANAGE STAKEHOLDERS
- Trying to align many different decision makers
- Competing priorities
- Resource constraints
- Disparate data and opinions
- Competing priorities between stakeholders
- Resource constraints
- Breakdowns in communication
- Stakeholders resistant to share information
- You get your communication methods wrong
- When analyzing your stakeholder’s power/influence you get it wrong.
- You group your stakeholders incorrectly.
- You misunderstand stakeholder needs.
- You don’t spread your stakeholder management resources effectively.
- Stakeholder rewards are misunderstood
- Risks associated with stakeholders are not understood and are not added to the risk register.
- Stakeholders influencing other stakeholders
- Incorrect management strategy used.