REFUND POLICY

A legal disclaimer

Surya Dev Prakash India Private Limited strives to provide quality services and ensures fairness in its refund and service processes. Refunds are applicable only for services not initiated or delivered as per the agreed terms, excluding cases of client-caused delays or change of mind post-commencement. Refund requests must be submitted within 7 business days and will be processed after review. The Company limits liability to the fees paid for the specific service and is not responsible for indirect or third-party delays or outcomes. All legal disputes are governed by Indian laws and fall under the jurisdiction of Indian courts. For inquiries, contact us at info@sdpgroups.com

Refund Policy - the basics

The refund policy of Surya Dev Prakash India Private Limited ensures transparency and fairness in financial transactions. Refunds are considered only under specific circumstances, such as service non-fulfillment or cancellations initiated by the Company. Clients must submit refund requests within the stipulated timeline, providing all necessary documentation for review. Approved refunds will be processed within 15-30 business days. Services already delivered or partially completed may not qualify for a refund unless explicitly stated in the service agreement. The Company reserves the right to evaluate each request on a case-by-case basis, ensuring compliance with applicable terms.

What to include in the Refund Policy

The Refund Policy for Surya Dev Prakash India Private Limited should clearly define the conditions under which clients are eligible for refunds, including scenarios like non-delivery of agreed services or cancellation within a specified timeframe. It should outline the refund process, timelines, and any applicable deductions, such as administrative fees. The policy must specify services that are non-refundable, ensure compliance with applicable Indian laws, and address client obligations, such as providing valid proof for refund claims. Transparency and fairness should be emphasized to build trust and maintain customer satisfaction.